We were asked how the ministry 'should change to engage Gen Z workforce and how this could be seen as a positive transformation?'
What did we do?
We were tasked with determining how the Ministry could modify its organisation to attract and retain a larger portion of the Gen-Z workforce. This group project marked my initial encounter with intricate, abstract problem-solving. Initially, our approach involved interviewing all pertinent stakeholders to identify the root causes that were driving Gen-Z away from the Ministry. Once we had articulated the problem statement, we focused our solution on 'autonomy.' Given the abstract nature of this term, we invested significant effort in rendering it tangible and actionable, both in the short and long term. One method we employed was the introduction of a metaphor into our presentation, which made this abstract concept more relatable and easier to discuss. Our efforts were met with positive feedback, and we were even invited back to the Ministry to present again and address further questions from employees.